“Small things, done well” make a big difference in a leader’s career, says Silicon Valley engineer-turned-executive Michael Lopp. He recounts working his way up at Netscape, Apple and Slack in this three-part – or three “Act” – memoir covering what it means to be a manager, director and executive. He encourages all leaders – from new managers to experienced executives – to sweat the small stuff when hiring, delegating, managing meetings, handling problematic “capital-S” crises, controlling rumors and more. His stories enliven even mundane topics, and he includes a chapter on no-win situations with some fun for Star Trek fans.
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